Roku connected to wifi but not working

If your Roku connected to wifi but not working, then you need to fix this problem as soon as possible to continue using the Roku services. There could be a number of reasons behind the problem like internet connectivity, wrong device configuration, loose cables, and a lot more. To troubleshoot the problem you need to follow some simple troubleshooting guidelines.  In this post, we are going to share the simple troubleshooting steps that can help you to deal with Roku connected to wifi but not working. So,  read the post and follow the simple instructions to fix the error.

Roku connected to wifi but not working

Roku connected to wifi but not working: Troubleshooting Steps To Follow

Most of the time,  the Roku connected but not working error occurs due to the conflicts between the launch configurations, or there could be corruption. Thus,  you need to power cycle the devices and for this, you need to clear the cache memory.  This will also clear the router DNS cache, to do this, follow the steps below:

  • Unplug the power cord from the power outlet for all the connected devices included in the process.

  • Now you need to press and hold the power button for about 20 seconds.

  • Plug that power cord again and click on the power button and turn on the devices.

  • Wait until the device is turned on and check if the problem still exists.

In case the issue is not resolved, you can proceed with the next step:

Reset the Network Settings

There are higher chances that the Roku network configuration is corrupted or certain functionalities of the device are not working. Thus, you need to reset the network configuration to fix Roku connected but not working error on your device. Here are the step-by-step guidelines you can follow for network configuration settings.

  • Open the Roku and login to the Roku account.

  • Go to the settings and click on the ‘System’ option.

  • On the next screen appears you have to choose ‘System Restart’ and then click on the ‘Network Connection Reset’ option.

  • Wait until the device reset and automatically restart.

  • When your device is turned on, click the ‘Settings’ option, and choose ‘Network’.

  • Click on the ‘WIFI’ option and choose the ‘Setup New WiFi Connection’.

  • Choose the WiFi, you would like to connect to, and then choose the ‘I am at home’ option.

  • Choose the ‘Automatic’ in other options and type the password.

  • Once you are done with the connection process, check if the problem still exists.

Reset the software

 Corrupted software could also be the reason that Roku connected to wifi but no working problem is occurring on your device. Below are the step-by-step troubleshooting guidelines you can follow to fix this issue.

  • Open the Roku and login to the Roku account.

  • Go to the settings and click on the ‘System’ option.

  • On the next screen appears you have to choose ‘System Restart’ and then click on the ‘Factory Reset’ option.

  • Wait until the device restarts and check if the issue persists.

Hopefully, after following these simple troubleshooting steps you would be able to fix Roku connected to wifi but not working issues on your device.  In case, your problem is still not resolved, we recommend you contact the Roku experts and get professional advice to deal with the issue.